INDUSTRIES
& SECTORS
Designed & Delivered by Industry
At Digital Skills Authority, we proudly serve as industry's global awarding body for advanced digital and digital business skills. But what does that really mean?
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Unlike government-funded programs, our certifications and training are developed by industry, for industry. They are created and delivered by experts from real-world sectors like finance, retail, media & entertainment, travel, and hospitality. We're not backed by tech giants, nor do we push specific platforms. Instead, we remain technology-neutral, focused on empowering leaders and professionals to confidently select, implement, and manage digital solutions aligned with their organization’s goals.
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Our role spans across industries, equipping professionals with the skills they need to thrive in a fast-changing digital economy - no taxpayer funding, just practical, world-class expertise from the industries that drive global business.
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Explore how we interplay with key industries below:-
FINANCE & BANKING
Our premium consultative programs have supported leading financial organizations such as stock exchanges and banks across the Middle East, and financial and insurance institutions around the world. Backed by industry expertise -including senior leaders with deep roots in banking and finance - we understand the dynamics of your world.
We partner with forward-thinking banks to offer powerful self-paced e-learning subscriptions and certifications in digital business and entrepreneurship - An initiative designed to help banks attract, engage, and retain today’s business customers. These strategic e-learning subscriptions enable banks to enhance their value proposition, drive client loyalty, and help drive the revenue and growth of their business customers.
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Let’s explore how we can work together to unlock new opportunities in the business banking space.​
RETAIL & E-COMMERCE
The Certificate in Online Business series offers a suite of industry-recognized, role-specific certifications designed to upskill retail teams for success in the digital marketplace. Our programs are led by seasoned e-commerce professionals—former retail leaders and managers who have built and scaled multi-million-dollar online operations and led high-performing omni-channel teams.
We also partner with retail and e-commerce trade associations worldwide to offer our self-paced e-learning subscriptions as part of their membership offerings, expanding access to best-in-class training for professionals at every level.
TELECOMS & IT
Our management and leadership programs in digital business, online selling and marketing, have helped telecoms organizations across Europe, Middle East and Africa. Telecoms giants like VodafoneThree and Zain trusted our programs to help leaders maximize sales and growth. Technology companies such as Skype and Huawei benefited from our content strategy, audience engagement and e-business management programs, as early as 2008, while the Oman's Information Technology Authority, upskilled it's entire e-payments team to competent e-commerce professionals.
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Increase the value of your B2B contracts, with a DSA strategic partnership. If you are a mobile telecoms giants you can drive your own business growth, by enabling and supporting the growth of your business customers.
MEDIA
& ENTERTAINMENT
Advanced digital and digital business skills are vital to the media and entertainment industry as they enable the creation, management, and delivery of digital products across diverse platforms like streaming services, social media, and gaming. With emerging technologies such as artificial intelligence transforming content personalization, production, and analytics, professionals in roles like digital content strategists, marketer, business leaders and producers must also navigate complex governance and ethical standards. These skills drive innovation, audience engagement, and ensure compliance, making them essential for the industry’s growth and resilience in an increasingly digital world. Our trainers and leaders include experts from film and media production to global brands such as Mattel.​​
ENERGY & UTILITIES
The Energy and Utilities sector is undergoing a profound digital shift, where advanced digital and digital business skills are essential for driving efficiency, innovation, and sustainability. From the adoption of smart grid technologies and IoT-enabled infrastructure to AI-driven energy forecasting and customer insight, the sector relies on professionals who can lead digital transformation while ensuring regulatory compliance and operational resilience. Roles such as digital project leads, innovation managers, and marketing strategists must stay ahead of emerging technologies and governance demands. Digital Skills Authority's training has supported marketing leaders at blue-chip global brands like Schneider Electric, enabling them to harness digital tools and platforms effectively to meet complex industry challenges and lead with confidence in a fast-evolving energy landscape.
TRAVEL & HOSPITALITY
In the highly competitive Travel and Hospitality sector, advanced digital and digital business skills are essential for enhancing customer experiences, optimizing operations, and driving revenue. As travellers increasingly engage through digital channels, roles in e-commerce, digital marketing, and customer experience design require deep understanding of data, platforms, and emerging technologies such as AI and automation. The Digital Skills Authority has delivered training that has helped leading airlines—including Delta Air Lines, Croatia Airlines, and Saudi Airlines Catering—improve user experience, personalise customer journeys, and increase sales through smarter digital strategies and platforms.
SPORTS & LEISURE
In the fast-evolving Sports and Leisure sector, digital and digital business skills are key to boosting fan engagement, revenue, and performance insight. From digital marketing to data-driven decision-making, roles across clubs, events, and brands increasingly rely on emerging technologies. The Digital Skills Authority supports the sector through initiatives such as sponsoring football and cricket documentaries and developing ‘Alternative Career Pathways’ and ‘Sports Aftercare’ programmes to support elite athletes beyond their sporting careers. To explore Elite Sports Partnerships with Digital Skills Authority select from the below.
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MANUFACTURING
& PRODUCTION
In the Manufacturing and Production industry, digital and digital business skills are critical for streamlining operations, improving supply chain efficiency, and enabling direct-to-consumer (D2C) models. As e-commerce continues to reshape how products are marketed and sold, roles in digital strategy, data analytics, and product management must adapt to new platforms, automation, and AI-driven personalisation. The Digital Skills Authority's programs support manufacturers in building the digital capabilities needed to compete globally—empowering teams to optimise customer experience, drive online sales, and ensure operational agility in an increasingly digital economy.
HEALTHCARE
& PHARMACEUTICALS
In the Healthcare and Pharmaceuticals sector, advanced digital and digital business skills are essential for innovation, patient engagement, and regulatory compliance. From digital health platforms and AI-powered diagnostics to data-driven research and personalised medicine, professionals across R&D, marketing, and operations must navigate complex technologies and governance frameworks. Digital Skills Authority supports the sector by equipping teams with the skills to adopt emerging technologies, improve digital communications, and deliver more efficient, patient-centric solutions in a highly regulated and rapidly evolving global market.
GOVERNMENT
Government organizations are embracing digital transformation to improve services, efficiency, and transparency. Through our premium consultative programs, government ministries and national post offices across Africa and the Middle East have modernised operations, enhanced service delivery, and strengthened their digital capabilities. We have also designed a powerful series of programs for Governors, Diplomats, and Policy Makers to lead transformation, adopt emerging technologies, and ensure effective digital governance. Governments can boost their economies and citizen prosperity by issuing our powerful e-learning subscriptions at scale.
CHARITY
& NON-PROFIT
Charities and not-for-profit organizations increasingly rely on advanced digital and digital business skills to enhance fundraising, outreach, and operational efficiency. Through targeted certification and training programs, the Digital Skills Authority has empowered these organizations to harness digital platforms, improve stakeholder engagement, and deliver greater social impact. Our tailored courses help leaders and teams adopt emerging technologies responsibly while navigating governance and compliance in an evolving digital landscape. We also offer a scholarships partnership opportunity for charities wishing to help drive prosperity, careers and growth, for individuals who may not have access to elite skills training.
PROFESSIONAL SERVICES & MEMBERSHIP
Digital Skills Authority has helped leading professional services organizations such as Ernst & Young, by enabling their staff with powerful training in digital business and marketing. Some of our world renowned experts have held careers across industry, as well as professional service firms such as PwC. We recognize both the high-end skills of professional service organizations and the value of business memberships offered by trade bodies and Chambers of Commerce. We are keen to partner with leading professional services and membership organizations around the globe to offer our premium e-learning subscriptions and deliver our multi-lingual consultative classroom programs.​​